The City’s New Face
Does it matter what the chattering classes are talking about? From the 1970s, column inches and speeches were dominated by Chicago economist Milton Friedman and the principle that companies should focus on shareholder returns and forget about suppliers, customers and community – they would benefit tangentially.
Marrying public and private ethics
Does it matter what the chattering classes are talking about? From the 1970s, column inches and speeches were dominated by Chicago economist Milton Friedman and the principle that companies should focus on shareholder returns and forget about suppliers, customers and community – they would benefit tangentially. This was famously encapsulated by legendary American CEO Al Dunlap´s 1990s outburst: “The most ridiculous term heard in boardrooms today is stakeholders. How much did they pay for their stake?”
Shareholder primacy and the Washington Consensus on economic growth had their time in the sun. Today, a couple of years after the election of Donald Trump and the Brexit referendum, we see an avalanche of books with titles like “Democracy and Prosperity – the Reinvention of Capitalism in a Turbulent Century” and articles in the mainstream press headlined “Populists have a point, the system has to change.”
At the end of last month Christine Lagarde, Managing Director of the IMF, quoted Aristotle on the need for a personal sense of purpose to be linked to a social purpose. Speaking in the heart of the City at the annual World Traders’ Tacitus lecture she called for the financial sector to develop “broader social responsibility.”
She noted that Fintech is producing cheaper and more accessible products to drive an inclusion revolution; that a higher share of women on boards is correlated to more financial stability and sustainable growth; that the younger generations prefer to invest in financial instruments with social impact.
Today, achieving social cohesion in our societies is key. The widening of the net of financial and societal gains of the last forty years is essential to underpin democracy and sensible government.
How should the corporate and financial sector react? Here are four suggestions for companies already on this journey, and for those who are being left behind.
Add a dollop of emotion to any policy changes. Making the world a better place is no longer the monopoly of charitable bodies and starry-eyed university students. Company actions need to be marketed emotionally as well as financially, not least because so many experts have been found wanting and ‘facts’ are under attack from the echo
chamber of news.The audience is both internal and external. Millennials and Generation Z – those who are working for your company, those you want to be working for your company. Politicians – who after the financial crisis dare not mention the financial sector as a source of growth or responsible capitalism. Investors – often cited as a barrier to change, because of their short time horizons. They are altering as well, ranging from Black Rock Chief Executive Larry Fink’s 2018 letter to CEOs calling on them to make positive contributions to society, to a family office that handed nearly a billion dollars to a Swiss private bank with the proviso that the bank itself must have a sustainable culture or the money would be withdrawn.
Be ahead of the curve by making clear that the costs involved in becoming sustainable are investments in growth opportunities. And that change cannot be immediate. Unilever is a much-cited and much-deserved, case in point. The consumer goods company proudly notes that on average it pays 27% corporate tax worldwide. It is very open about its shortcomings. For example, they overcame the innate contradiction in producing Vaseline, an extract of crude oil, by setting up a health initiative to send the crucial product plus health kits to disaster zones.
Diversity & Inclusion may sound like politically correct balderdash. Not true. Inclusion means creating an atmosphere where all can thrive and be themselves. This includes Black, Asian and minority ethnic (BAME), older workers and the white middle-aged men who form the backbone of the City and are wondering where they belong in this new world. Don’t leave them out.
Measure the impact of changes in diverse ways, such as lowering company risk, increasing well-being (an OECD-approved policy), helping achieve the UN’s Sustainable Development Goals and boosting employee loyalty. Stakeholders will all have a specific measure that engages them more than others.
To reach middle age and find yourself and your peers veering leftwards politically is a shock, not least because of that well-known phrase about a young person who isn’t a socialist hasn’t got a heart; an old person who is a socialist hasn’t got a head. But this isn’t socialism. It doesn’t mean voting for Jeremy Corbyn in the UK or Bernie Sanders in the US. It doesn’t mean throwing profits and return on equity out the window.
It does mean marrying private and public ethics. The divide in the moral codes between home and business is over. In the words of Christine Lagarde, the financial industry can be economically rewarding and ethically right.